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Student Support Office

Need a little extra support? Get free one-on-one study and wellbeing support through the AUSTSWIM Student Support Office (SSO). Find out more and book your session here. 

SSO

Our purpose

The AUSTSWIM Student Support Office is dedicated to empowering students currently completing an AUSTSWIM course through proactive, personalised support. It assists candidates at any stage of their journey by identifying learning, engagement or wellbeing needs early and providing tailored guidance to help them stay on track and successfully complete their training.

The service plays an important role in:

  • Identifying academic or engagement challenges early
  • Removing barriers to learning and improving student outcomes
  • Informing continuous improvement in course design and delivery

Promoting inclusive and equitable access for students of all backgrounds.

Important

The Student Support Office is available only to current AUSTSWIM students and is for questions related to in-progress courses. It is not intended for general enquiries or for people who are not currently completing an AUSTSWIM course.

The Student Support Office team offers targeted and confidential support, including:

  • One-on-one support sessions, bookable at a time that suits you
  • Clarification and explanation of course content
  • Support with academic progress and course completion requirements
  • Guidance around assessments and coursework expectations
  • Support for accessibility, individual learning and wellbeing needs
  • Connections to relevant AUSTSWIM or external support services

This proactive approach supports a positive student experience and helps improve course completion outcomes.

Book Here

Book a one-on-one support session

Students who require assistance at any stage of their course are encouraged to book a free, confidential and personalised support session.

If you need help understanding course requirements, managing your workload, navigating accessibility needs, or staying engaged with your studies, early support is strongly encouraged.

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