Enrolment Terms and Conditions

Please read over the terms, conditions and declaration prior to enrolling in the AUSTSWIM training course.

Enrolment Information click here

Terms and Conditions click here

Transfer & Refund/ Cancellation of AUSTSWIM Courses

Course Providers

For terms and conditions if enrolling with an AUSTSWIM Course Provider please contact the Course Provider.
Click here for contact details.


AUSTSWIM Business Centre and NZRA

For courses conducted by an AUSTSWIM Business Centre and New Zealand Recreation Association (NZRA) the following terms and conditions apply.

All transfer, refund/cancellations requests are to be received by AUSTWM no less than 48 hours prior to the commencement of the course. If received after the course you may forfeit your enrolment fees.

Transfer Requests

  • Transfers will incur an administration fee of 10% of the enrolment fee
  • Transfer requests must be received in writing by AUSTSWIM and must include the following:
  • Training course Transfer Form (available from www.austswim.com.au)
  • Receipt of payment/enrolment confirmation

If a medical certificate is provided, transfers will be arranged free of charge

Refund /Cancellation Requests

  • Refunds/cancellations will incur an administration fee of 20% of the enrolment fee
  • Refund/cancellation requests must be received in writing by AUSTSWIM and must include the following:
  • Training course Cancellation Form (available from austswim.com.au)
  • Receipt of payment/enrolment confirmation

Cancellations for Medical Reasons

  • If a cancellation is made for medical reasons, prior to the commencement date of the course, a transfer to another course will be provided free of charge.
  • To receive a refund due to illness / injury a medical certificate must be attached.

Note

  • In the event of the course being cancelled due to insufficient enrolments you will be offered a full refund or you may elect to transfer to another course. No administration fees will be charged.
  • Non-attendance at a course, except for medical reasons, will result in the forfeit of the full enrolment fee.

Transfer and Cancellation Forms

 

The following transfer and cancellation application forms apply to AUSTSWIM Business Centres in VIC, NSW, QLD, SA and WA only. 

 

 The following transfer and cancellation application forms apply to New Zealand Recreation Association.

 

If you undertake training with another AUSTSWIM Training Provider please contact the AUSTSWIM Training Provider directly for a transfer or cancellation form.

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